Description Of Service
Provision of advice relating to, and the delivery of:
- Supportability elements of contract tender assessment process and documentation/artefacts (SoW, SoR).
- Support negotiation.
- Support contract extension.
- Future support arrangements.
Outputs
- Effective contracting for support mechanism
- Scrub of previous support solution(s) to realise optimisation opportunities whilst leveraging learning from experience.
CADMID CYCLE
All
Client Benefits
- Independent, clear, and unambiguous, support requirement set.
- Traceable, auditable selection processes, consistent and coherent supportability input.
- Deliverables of the agreed quality, in the agreed timeline.
- Upskilled and more knowledgeable staff.
